1Subject of Performance
NNE issues these General Terms and Conditions (hereinafter referred to as "GTC") for the purpose of the proper provision of its services. These are services in the field of organizing events, specifically conferences, workshops, courses and training, cultural and social events, exhibitions and fairs, the sponsorship of such events, and related services (hereinafter referred to as "Services" or "Subject of Performance").
Where the Client is a consumer, the provisions of the Civil Code on consumer contracts that cannot be derogated from by agreement take precedence over these GTC.
Prior to the actual provision of services, the following steps usually occur:
- The Client makes an order for services according to Section 2 of these GTC, or contacts the Provider by a chosen method and communicates their request.
- The Provider consults the Client regarding their request and agrees on the scope and type of services that can be provided to the Client.
- The Provider presents the Client with an offer of the services and the costs associated with their provision.
2Order and Conclusion of the Contract
The Client shall specify a specific email address in the order (hereinafter also "contact email") through which they will communicate with NNE. Furthermore, in the order, they will describe the services they request from NNE. NNE will then contact the Client, agree with them on the expected scope of services and send the Client an offer of the services and any related costs via the Client's contact email or by another recordable method. If interested, the Client shall approve the offer within 3 days, or within another previously agreed period. The actual Contract for the provision of services is then concluded upon confirmation of the receipt of such approval by NNE (hereinafter referred to as the "Contract").
The Parties may also conclude the Contract in paper form, or via email or other means of distance communication by agreeing on the content of the contract in electronic form.
If the Contract is concluded via email, phone, or other means of distance communication, these GTC become part of the Contract simply by referring to them, without the need to attach them.
Arrangements contained directly in the Contract take precedence over these GTC.
The Client acknowledges that any offer to conclude a Contract received from the Provider is made conditionally, with the Provider reserving the right to revoke this offer without being in any way obligated to the Client for any performance, in the event that an objective circumstance occurs which the Provider cannot influence, especially a substantial change in the conditions of a third party, if the third party's performance is essential for the fulfillment of the Contract, occurring after the moment such an offer is made by the Provider.
In the event that the Client attaches their own terms and conditions to their request or confirmation within the meaning of Section 1751 of the Civil Code, these never become part of the Contract.
The Parties may also conclude a framework Contract, on the basis of which partial Contracts for specific performances or projects will be subsequently concluded. None of the partial Contracts is a dependent contract within the meaning of Section 1727 of the Civil Code, and the termination of one Contract for any reason does not affect the duration of another Contract, unless expressly stated otherwise. The exercise of rights from defective performance is limited to the regime of each individual Contract separately, and the Client is not entitled to claim rights from defective performance in relation to another Contract in the event of a breach of one of the Contracts.
The Provider may secure the fulfillment of the Contract through a third party, and the Client is obliged to accept this performance.
3Provision of Services
The Provider realizes the services according to the concluded Contract.
The time and place of performance, such as the date and venue of an event, are set out in the Contract or in the offer approved by the Client.
Communication between the parties takes place in the agreed manner, usually via email or phone. The Parties undertake to observe the chosen method of communication. However, legal acts and important notifications are sent by the Parties in writing via the contact email or in paper form to the registered office address.
4Payment Terms
The price of Services is agreed in the Contract or in the offer approved by the Client. The price can be agreed for an entire event or project, for its individual parts, or as a flat rate.
NNE is entitled to request an advance payment for Services and payment before starting the provision of Services.
An invoice with the final price is sent to the Client's contact email. The invoice contains the account number, bank code, variable symbol, and the final price for the service. The invoice is due no later than 14 days from the date of its issue, unless the Contract stipulates otherwise.
In the event of a delay in paying for the invoiced Service, the Provider is entitled to demand statutory default interest and a contractual penalty in the amount of 0.1% of the amount due for each day of delay. The Provider is also entitled, in the event of the Client's delay with the payment of any amount, to suspend the provision of services. The payment of a contractual penalty and default interest does not affect the Provider's right to claim compensation for damages and harm.
Costs related to the Client's participation that are not part of the agreed price, such as the Client's travel and accommodation costs, are borne by the Client, unless the Parties agree otherwise.
5Rights and Obligations of the Contracting Parties
Except for the basic obligations of the parties, such as providing the agreed service and paying the price for the service, the Parties undertake to observe the following obligations.
The Client undertakes to provide NNE with the cooperation needed for the provision of Services, in particular timely information, materials and approvals. All of the Provider's performance deadlines are extended by the period of delay in the Client's cooperation.
The subject of these GTC is also the obligation of the contracting parties to maintain confidentiality about all commercial, legal, financial, production, technical, marketing, product, etc. character data regarding the contracting parties, which the participants of this contract were acquainted with within the mutual cooperation, or which they obtained or had available from the title of mutual cooperation, including information regarding past, current or future research, developmental or entrepreneurial activities, products, know-how, services, and technical knowledge of the other party that are not commonly publicly available.
The subject of these GTC is also the obligation of the contracting parties to maintain confidentiality regarding all data concerning the contracting parties or third parties having the character of personal data, if they come into contact with such data. The contracting parties are also mutually obliged, upon the request of the other contracting party, to prove the way in which compliance with the obligations established by law is ensured and, if necessary, to sign a written personal data protection agreement.
In the event of a breach of obligations under these GTC and the causing of damage or non-material harm, the party that caused such damage or harm is obliged to compensate it in full.
6Withdrawal from the Contract, Other Types of Contract Termination and Their Consequences
The Contract cannot be terminated or withdrawn from, even before the delivery of Services, unless expressly stated below or agreed otherwise in writing.
The Client has the right to withdraw from the Contract only in the event of a material breach of the Contract by the Provider. A material breach of the Contract means a situation where the Subject of Performance is not even partially fit for the purpose arising from the Contract, or otherwise for the purpose it primarily serves. Thus, a material breach of the Contract is only a situation where the Subject of Performance is completely unusable for the Client for its main purpose due to the Provider's fault. All other breaches of the Contract by the Provider are non-material breaches of the Contract, even in their concurrence and combination.
In the event that the subject of the Contract represents several separate performances, the right to withdraw from the Contract applies to each performance separately, and for this purpose, it is considered that a separate contract was concluded for each performance. Withdrawal from the Contract by the Client must be sent to the Provider without undue delay, maximum within 5 days from the discovery of the Provider's material breach, and is acceptable only via paper mail (= by registered letter) to the company's registered office address. The Client is obliged to describe in detail the discovered defect, its nature, and provide evidence to prove this fact.
The Provider may withdraw from or terminate the Contract partially or fully at any time, especially if the Client has not provided cooperation, behaved, or threatened to behave in such a way that a breach of the Contract will occur. The Provider is obliged to notify the Client of this fact.
7Exclusion and Limitation of Liability and Other Rights and Obligations of the Parties
If it is possible to acquire ownership or other rights to the Subject of Performance, the Client acquires them only by paying the full price for the performance or service, i.e., by crediting the full price to the Provider's Bank Account.
The Provider is entitled at any time to offset its claim against any of the Client's claims, even immature or conditional ones.
The Provider is entitled to publish the Client's reviews and communications regarding the Provider's services, as well as the commercial firm, i.e., the name or designation of the Client, their logo, registered and unregistered trademark, for its marketing purposes as a so-called reference, in any promotional materials or on the internet and on its websites, unless the Contract states otherwise.
8Final Provisions
If any term, obligation, condition, or provision of these GTC is judged by any court of competent jurisdiction to be invalid, null, or unenforceable, then the remainder of the provisions shall remain in full force and effect and shall not be in any way affected, impaired, or invalidated, and the contracting parties shall replace such invalid or unenforceable provision with another provision under this contract that is valid, effective, and enforceable.
If the relationship established by the Contract contains an international (foreign) element, then the parties agree that the Contract is governed by Czech law. Disputes arising from the Contract will be resolved exclusively before the courts of the Czech Republic. If a translation of the Contract into a foreign language is made, the interpretation of the Czech version of the Contract always takes precedence.
The Contracting Parties are exempt from liability for partial or complete non-fulfillment of contractual obligations if it occurred as a result of force majeure. For the purposes of the contract, force majeure is considered to be extraordinary events or circumstances that neither of the contracting parties could have foreseen or prevented by taking preventive measures before the conclusion of this contract, which are beyond any control of any contracting party, and which fundamentally impede or make it impossible to fulfill the obligations under this contract by any of the contracting parties. Force majeure includes, in particular, war, hostile military actions, terrorist attacks, uprisings, civil unrest, riots, declaration of a state of emergency, restriction of the movement of persons, presence of ionizing or radioactive radiation, fire, explosion, flood, and other natural or environmental disasters that make the fulfillment of the Contract impossible. In the event of force majeure, the deadline for fulfilling contractual obligations is extended by the period during which force majeure lasts. In the event that a Contracting Party is unable to fulfill its obligations under the Contract due to force majeure, it shall be obliged to notify the other Contracting Party in writing without delay. Similarly, after the effects of force majeure have passed, the Contracting Party affected by force majeure shall be obliged to immediately and in writing notify the other Contracting Party of this fact.
NNE is entitled to unilaterally change these GTC. The obligation of written notification of a change in the GTC is fulfilled by placing the changed terms and conditions on the NNE website. Thus they also take effect unless a later term is indicated by their content. The new terms and conditions do not apply to orders already sent and Contracts concluded, unless the parties agree otherwise.
Version of September 25, 2026. These GTC take effect on the day they are published on the NNE website.